Shipping Policy

This policy covers shipping for physical products ordered through the Acharya Bhavna shop. It does not apply to astrology consultations, which are delivered over call, video, or WhatsApp and are not shipped.

Delivery partner

Physical orders are shipped via Shiprocket's courier network. Once your order is dispatched, you'll receive a tracking link by email and/or WhatsApp to follow its delivery status.

Processing time

Order processing on our side — preparing and handing your order to our courier partner — may take up to 7 business days from payment confirmation. Custom or personalized items (such as printed kundlis) are included within this window.

Delivery timelines

Once an order is handed to Shiprocket, delivery time is determined entirely by our logistics partner and depends on the destination pincode, courier serviceability, and factors outside our control. We do not guarantee any specific delivery date or timeline, and are not responsible for delays once a shipment leaves our hands.

Shipping charges

Shipping charges, if any, are calculated at checkout based on your delivery address and order weight, and are shown before you complete payment.

Delays

Delays can occur due to courier network issues, weather, remote destinations, or other circumstances outside our control. Since delivery is handled entirely by Shiprocket once an order is dispatched, we cannot guarantee delivery timelines and are not liable for delays after dispatch.

Undelivered or lost shipments

If a shipment is lost in transit or undelivered beyond a reasonable time, contact us and we'll coordinate with Shiprocket to trace it. Our Cancellation & Refund Policy governs whether any exchange applies once an order has shipped.

Contact

For questions about your shipment, write to us at contact@acharyabhavna.com, mentioning your order number.